Active Incident

Updated a few seconds ago

Praemium Platform Connectivity Degraded Performance

Incident Status

Degraded Performance

Components

Reporting & Admin / Account Management

Locations

Primary


February 4, 2026 12:46PM AEDT
INVESTIGATING

Praemium platform is currently experiencing  connectivity issues. We are investigating as priority and hope to have this issue resolved as soon as possible. Status updates will be provided as our investigations have progressed. We apologise for any inconvenience this may cause and assure you that we are working hard to minimise the impact of this outage on your operations. If you have any questions please contact our Support team at support@praemium.com.

February 5, 2026 9:48AM AEDT
MONITORING

Our Reporting & Administration platform is operational, any connectivity issues should now be resolved. We continue to monitor the platform closely and apologise for any inconvenience this issue may have caused you and your operations. If you have any questions please contact our Support team at support@praemium.com or 1800 571 881.

Reporting & Admin / Account Management




Degraded Performance

Adviser Portal




Operational

Investor Portal




Operational

Applications & Account Opening




Operational

API




Operational

Data feeds




Operational

Help centre




Operational

Document Library




Operational

Client support channels




Operational

ASX live prices




Operational